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Pink heart on face mask   Welcome back! And hello to new clients. I'm delighted to be able to offer appointments at the treatment room again. This page is where you will find all the measures that have been put in place to ensure that you are safe and protected for your app-ointment. Working to guidance from my professional body the CThA, my insurance company and the General Council for Soft TIssue Therapies a thorough risk assessment has been carried out and all necessary measures put in place to operate a Covid-19 secure workplace. If you have any questions, please just ask
                     
  Calico Mobile Pregnancy Massage Therapy Leeds CThA      GCMT      Holistic Insurance Services Logo       Covid secure workplace

 

 

 

 

 

 

 

 
a little word first...
 
I realise that there is a lot of information for you to take in here but I do urge you to read through it so you feel reassured about your massage booking. Although (particularly for returning clients) it may seem like the experience of having a massage has changed a lot, please know that once we have followed the guidance here, your actual Calico massage will still be just the same as ever; designed around your needs on the day and as soothing/responsive/exhilarating/  relaxing/pummelling as you'd like it to be! Times have been tough my loves and so it is as important as ever for you to invest in your wellbeing and be taken care of for an hour or so. I so look forward to being able to do that for you!                
 
appointment times 
 
Appointments at the treatment room will be available Tuesday evenings and Wednesday daytime and evenings.

Unfortunately mobile appointments aren’t currently available but I hope to re-start a limited mobile service soon.

Appointments are staggered so that you won’t encounter other clients at the treatment room. There will be a gap of at least half an hour between appointments to allow for ventilation and thorough cleaning. Please arrive at the time of your appointment as unfortunately the waiting area cannot be used at this time. If you arrive early, please either wait in your car or treat yourself to a refreshing drink in a nearby café!                                                                                                               

 
appointment confirmation email 
 
You will be sent an email before your appointment confirming the date and time of your appointment, a handy reminder of what you'll need for your appointment and also providing all of the information found here. If there is anything at all that you aren't sure of, please don't hesitate to ask.                                                                                                                          
 
pre-appointment screening
 
Before all appointments a covid-19 screening questionnaire must be completed so I can check that it is safe to go ahead with your appointment. This can be found here: Covid-19 pre-assessment form 

I will remind you to complete the form within 48 hours of your appointment and will send you the link to the form via email.

If you feel unexpectedly unwell the day before or on the day of your appointment of have any symptoms of Covid-19 please do let me know as soon as possible so your appointment can be cancelled or rearranged. These include a persistent cough, fever, sore throat or loss of taste or smell. If you are experiencing any of these symptoms, please self-isolate and call 111 for further advice.                                                                                                                                                 

  
face coverings and ppe
 
I'm sure that you have all got used to wearing your face masks by now. So please do wear your face covering when arriving for your appointment as this is now a legal requirement. If you have forgotten your face covering, don't worry I have spare masks available for you to use. You will need to keep your mask on until your treatment is about to begin. You will be able to remove your mask while lying face down but it will need to be replaced while lying on your back (with the aid of a tissue) and will need to be in place throughout the treatment if you are lying on your side (this applies to pregnancy massages). I will talk you through how we will manage this at the time of your appointment. For guidance on safe use of face coverings please find more information here

The latest government guidance requires me to wear disposable gloves for your treatment. But I'd like to reassure you that the gloves that I use won't compromise the feel of your massage as they are designed so that you can feel everything through them. Feedback has been great and you'll find that you have none or almost no awareness that I'm wearing them at all. I will be wearing a disposable face mask, face shield and apron for your appointment but please know that I am smiling at you underneath it all.

 
sanitising your hands & removing your shoes
 
I'll remind you as you arrive but please do sanitise your hands when you come into the building. Non-touch hand sanitisers are available as well as hand washing facilities and I'll also need you to pop your shoes off before entering the treatment room.                                                             
 
other information for arriving at your appointment
 
If you are a front-line key worker I'd be very grateful if you could change out of your work clothes and shower before coming to your appointment. And also thank you, thank you for all you've done for us. 

For everyone - please bring some water with you as unfortunately, to limit touch points, water is only available for emergencies. There will be plastic boxes available for you to store your clothes and valuables during your treatment but it would be great if you could limit what you bring in with you. Loose clothing that is easy to change out of and limited jewellery will also help!

Please come in for your appointment alone as unfortunately the waiting area is not available to use at the moment (unless by law you require a guardian/chaperone. If so, your guardian/chaperone will need to complete the pre-appintment screeing form too). And please know that you don't need to bring your own towels, fresh linen will be provided for you and there will be extra heating in the room as unfortunately extra blankets aren't available at the moment. 

If you are having a post-natal massage, it is sadly not possible at the moment for you to bring your baby with you to your appointment.

A non-touch thermometer is available if you would like me to take your temperature or confirm mine with you. I will be recording my temperature am and pm on working days and this is available for you to look at too. 

 
once your appointment is underway
 
I will do a short consultation to find out if you have developed any symptoms and what you would like to get out of your treatment. As mentioned above, you will need to wear your face mask until just before the appointment begins and replace it while lying on your back. It is advised to avoid talking during a treatment and although I’m always keen to chat with you if you find that relaxing, I'm sorry that we aren't able to do that at the moment (but please do share any news via email instead, I always love to hear how you are doing!). Once the appointment is finished, please leave all linens on the massage couch. Once you are dressed I’d be so grateful if you could try not to touch too many areas as you leave. Again, I'll remind you of all of this at your appointment, so don't feel you need to remember it all!                                            
 
looking after yourself after your appointment 
 
After your treatment, please drink plenty water, rest as much as possible and try to avoid caffeine and alcohol. Full aftercare advice can be found here.                                                                                                                                                   
 
my commitment to you 
 
My primary concern has always been your safety, health and wellbeing and so all of my actions are taken with that in mind. I am keeping up to date and following the guidance from the government and my professional body and the parameters set out in Calico's risk assessment. I need to do this for my insurance to be valid but my main reason for doing this is because I care about you. 

I will let you know as soon as possible if I develop any symptoms of Covid-19, have tested positive for Covid-19 or have knowingly been in contact with anyone who has Covid-19 so we can re-arrange your appointment. A signed therapist declaration confirming this will be available for you to check at your appointment along with a record of my temperature which you are very welcome to take a look at. 

Please also be reassured that the treatment room, reception area, toilets and all other touch points such as door handles are all thoroughly cleaned and sanitised using the appropriate cleaning materials at the beginning and end of the day and between all treatments. The treatment room is ventilated between appointments and an industry standard HEPA air filter is on throughout the day.

In turn, I please ask you to take this guidance seriously. Failure to follow the guidance does mean that I can refuse to treat you. 

 
nhs track and trace service
 
To assist the NHS Test and Trace service in England, it is a legal requirement for me to log your name and phone number and the date, time and duration of your appointment for 21 days. In submitting the Covid-19 pre-screening form and your consultation form you are giving your consent for me to retain these details in line with this requirement. Please be assured that your information is stored securely and in line with GDPR requirements (Calico's Privacy Policy can be found here).

The QR code for Calico Massage is displayed at the entrance to the treatment room so that you are able to scan it with the NHS Test and Trace app when you arrive if you wish. For your reassurance, I am registered with the NHS Test and Trace app.

 
cancellation policy
 
Please be reassured that you won’t be charged for cancelling your appointment if you have tested positive for Covid-19, have symptoms or have been advised to self-isolate.  For general cancellation terms, please see the small print pages.      
 
that's all for now...
 
Thank you so much for patiently working through all of this information. If there is anything at all - anything - that you aren't sure of or would like further information on, please don't heistate to get in touch. Otherwise, I'm looking forward to seeing you soon!  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 Working in and around the Leeds and Bradford area and from a treatment room in Leeds, Calico Pregnancy Massage offers therapeutic antenatal and postnatal massage treatments. Please just contact me for a chat to find out more or to make an appointment. Privacy Policy.

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